Legal and Compliance

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MacRoots Terms & Conditions

Applicable to all Services

Any person accessing this website or accepting and interacting with MacRoots (Pty) Ltd and it’s services is subject to, and agrees to, the terms and conditions set out in this legal and compliance information notice. If the user does not wish to be bound by these terms and conditions, the user may not access, display, use, download and/or otherwise copy or distribute content obtained on this website, or from any source of contact or document received during dealings with MacRoots (Pty) Ltd.

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Repairs Terms & Conditions

Applicable to all Repairs

The Repair Terms and Conditions shall apply to every Order and Agreement entered into by and between MacRoots (Pty) Ltd and the Client and shall regulate the parties’ relationship and responsibilities to each other in respect of all Services. These Terms and Conditions are and will be final and binding upon the Client and is not subject to any suspensive or resolutive terms or conditions.

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Delivery Info

Collections & deliveries of orders and repairs

Please ensure you understand our delivery and collection service information before scheduling a delivery. MacRoots (Pty) Ltd and its employees will not be held responsible for any damages or loss of whatever nature howsoever caused to data, hardware or software. The backup of data and software remains the responsibility of the customer.

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Privacy Policy

Protection of your personal information

We respect the confidentiality of this information and act according to the relevant regulations on information security as well as this privacy policy. If you use this website, various personal information may be collected. Information transmission via the internet can be subject to security vulnerabilities and MacRoots (Pty) Ltd adheres to recognised information security practices in order to secure this information.

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PAIA Manual

Promotion of Access to Information Act

PAIA was established to promote the right of access to information and to promote transparency and accountability within both the public and private sectors of society in order to more fully realise South Africa’s goals of an open and participatory democracy. The Promotion of Access to Information Act 2 of 2000 (PAIA) is the national legislation contemplated in section 32(2) of the Constitution.

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Letter of Good Standing

Workman’s Compensation Fund Verification for work-related injuries

This letter goes a long way to show good faith to clients in a contract that they will not be liable to pay for medical expenses or life covers for the employees working in their premises in the event of an accident at work or illness. Additionally, this document is proof that one has no pending claims or debts on the Compensation Fund record.

Click here to learn more about a Letter of Good Standing

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Tax Clearance Certificate

Shows your business is in good standing with SARS

A Tax clearance certificate is declaration from SARS to a 3rd party that the specific individual or entity is 100% compliant with regards to all tax affairs. A Tax Clearance Certificate is essentially a piece of official documentation that your business can get from SARS as proof that you have no outstanding Tax at SARS.

Click here to learn more about Tax Clearance Certificates

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B-BBEE Level 2

Broad-based black economic empowerment (BEE)

Broad-based black economic empowerment (BEE) is a government policy to advance economic transformation and enhance the economic participation of Black people (African, Coloured and Indian people who are South African citizens) in the South African economy. The purpose of BEE is to bridge the gap between formal and substantive equality to ensure that all people in South Africa fully enjoy the right to equality.

Click here to learn more about B-BBEEs

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Contact us for any legal queries or issues you may have

Complete a contact form or email our privacy officer and we will get back to you

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