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Reliable Managed IT Support Services for Seamless Business Operations

Your Trusted Partner for Proactive and Responsive IT Support Solutions

About MacRoots IT Support About MacRoots IT Support

About MacRoots

IT is in our DNA

MacRoots specialises in delivering high-quality, cost-effective IT support solutions, focusing on Apple and Microsoft expertise. We stand out as a comprehensive IT support service provider, offering you a competitive edge.

Our team of skilled and experienced Systems Administrators grant you access to a diverse skill set, ideal for small, medium, and large enterprises, and educational institutions seeking managed IT support services. We also offer personalized managed IT support to individuals in need of day-to-day IT support services.

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Innovation

We embrace constant innovation to provide cutting-edge solutions exceeding clients’ needs.

Customer-Centric

We prioritize clients’ satisfaction through understanding and exceptional service.

Integrity

We maintain the highest ethical standards, fostering trust with clients and colleagues.

Collaboration

We work collaboratively, leveraging diverse skills to tackle complex challenges and achieve results.

Excellence

We’re unwavering in our dedication to quality, performance, and service delivery.

Agility

We adapt swiftly to client needs and market shifts in the ever-changing tech landscape.

Transparency

Fostering trust through open, honest communication within our organisation and with clients.

Skill Development

We invest in employee growth, offering opportunities for skill-building and career advancement.

Meet the team

We have the best IT Support team in the business

In the heart of Johannesburg, our IT Support team thrives on a vibrant culture fueled by skilled professionals united by a shared passion for technology. Emphasizing collaboration and innovation, we foster an environment that champions excellence in every project. Our commitment to staying at the forefront of technological advancements is evident in our dynamic approach. With a focus on teamwork, integrity, and enthusiasm for pushing technological boundaries, we deliver cutting-edge IT Support solutions tailored to our clients’ needs, ensuring success in an ever-evolving digital landscape.

MacRoots Staff - Corrie Roets

Corrie
Roets

Managing Director

MacRoots Staff - Irma Roets

Irma
Roets

Finance Director

MacRoots Staff - Michelle Vooght

Michelle
Vooght

HR Consultant

MacRoots Staff - Bonita Wentzel

Bonita
Wentzel

Finance Supervisor

MacRoots Staff - Beauty Hlongwane

Beauty
Hlongwane

Finance Administrator

MacRoots Staff - Clayton Zeeman

Clayton
Zeeman

Sales & Procurement

MacRoots Staff - Neo Tseeke

Neo
Tseeke

Tech Team Leader

MacRoots Staff - Lethab Mokgobu

Lethabo
Mokgobu

Senior Systems Admin

MacRoots Staff - Burnett Gededger

Burnett
Gededger

Systems Admin

MacRoots Staff - Humbelani Muelelwa

Humbelani
Muelelwa

Systems Admin

MacRoots Staff - Tiro Mosoeu

Tiro
Mosoeu

Systems Admin

MacRoots Staff - Chad le Roux

Chad
le Roux

Junior Systems Admin

MacRoots Staff - Nikolaus Moe

Nikolaus
Moe

Technical Coordinator

MacRoots Staff - Herbet Ndzeku

Herbet
Ndzeku

Driver & Cabling

Client Testimonials

Hear it from individuals currently benefiting with our IT Support Solutions

Ad Outpost has been using MacRoots for a couple of years now. We are very happy with their professional services. MacRoots are always willing to help and find solutions, and willing to walk the extra mile with us. We see them as business partners rather just a supplier.

Corrie Claassen
Ad Outpost

MacRoots has been our preferred IT support partner for more than 14 years. That says it all! Their level of support, problem solving and knowledge of all things IT is a huge asset to our agency. Always on and always available makes it easy for us to do our job.

Deon Kruger
THE HUMAN.KIND GROUP

We would like to thank you and your team for your services to I4C over the past 13 years. Your commitment to I4C and our team is appreciated and allow us to get on with our business knowing you have our IT support requirements in hand.

Santa Green
Interiors For Change

My big thanks to the MacRoots team, For the past 10 years – you guys have maintained, serviced, aligned, procured and initiated all and every service level agreement you ever set out to do. As a company – we thank you and salute you for ensuring that the company runs at full capacity, always, that we have standby support and 100% backup. Our operations depend on you! Thank you for the high level of service that you always offer!

Scot Aitken
BlackSwan

MacRoots always go out of their way to give us good service and to find us the best and most cost-effective solution for our needs as a small company.

Fiona Hitchcock
Hitchcock Michalski

I would just like to thank Corrie and his team at MacRoots for your quick and professional service with the repair and upgrade of my laptops. It was great doing business with you.

Pierre Coetzee
Eyebrowse Optometrists

MacRoots are not only a trustworthy supplier but also a service provider that you can rely on – every time.

Pieter Naude
Nitrogen

I’m very happy and impressed with the services of MacRoots. I had a serious problem with my MacBook, but they were quick and efficient with resolving my issue. The professionalism and friendliness of everyone I spoke to was such a pleasure! I would highly recommend them to everyone I know. Thanks guys!

Kathy Popplewell
Kathy Popplewell

I contacted MacRoots for help with niggly issues on Mac software and hardware. Both Peter and Charl were very friendly and knowledgeable and went out of their way to solve my problems. Thanks guys, excellent service.

Laurel McBirnie
DMCB Design & Photography

Your team was fast assisting us, if there was something they communicated with us and when a PC wasn’t available, they understood and assisted further with other queries. It isn’t always easy when one isn’t on site to do set ups, but they made the remotely set up easy. Your team was friendly, and I enjoyed them while setting us up.

Gretha Himmel
Namfoods

I had several computer issues and needed someone with Mac expertise to sort them out. Adrian was sent soon after and I thought this would have taken ages, but I was pleasantly surprised from the professional service and attitude I received. Thank you MacRoots for an overall great service.

Byron Dawson
Picture This Framing

MacRoots was a literal life saver. I accidentally deleted my entire work folder (over 36000 files) and not only did the Tech moved out a meeting to help me, but dedicated his whole day to retrieving all my work. As always, MacRoots is friendly, helpful and willing to go out of their way to help. Thank you guys!

Zanita Cooper
Neighbourhood Creative

My iMac crashed, long story short. Issues resolved in quickest possible time. When it comes to price MacRoot’s prices are in line with what other suppliers are charging…. EXCEPT with MacRoots you have peace of mind that they will sort out any warranty issues if ever needed. Ive been using MacRoots for many years and can highly recommend their service and prices.

Morne Ayres
Hurricane Consulting

Thank you for all your help and discounts regarding the MacBook we sent in. We were very impressed with the work done and all the help and communication during the process. Also thank you for the chocolate, the studio team have already opened it. Looking forward to working with your team again.

Cameron Waudby
Just Design

For well over 10 years… having Corrie and the MacRoots team take charge of all our IT requirements, including onsite support, provides me with great comfort that no matter the challenge, the MacRoots team is on hand to resolve any issues swiftly and with the utmost attention to detail, professionalism and moreover a smile. We regard MacRoots as an integral and critical part of our business and our team. I would not hesitate to recommend them…

Andrew Fradd
Black Powder Agency

I would like to thank you for the outstanding service we received from MacRoots. It is a pleasure having them as our IT Support Consultants. They have an understanding of our setup and problems, portrays patience with us and a willingness to help. Considering the stability of our network and the support we receive from MacRoots our productivity has improved. MacRoots makes it easy for us to have a joyful experience without any conflict & delays.

Audrey Arlow
Die Makelaarshuis Brits

Ek wens daar was sulke service hier in Australia. n Mens moet ver soek om great service hier te kry. Baie baie baie dankie.Big THANK YOU to the team at MacRoots for outstanding service and technical expertise. Always going above and beyond for their clients.

Tiaan van Jaarsveld
Newtons Third

We use MacRoots as our IT support service provider and nothing is ever too much handle. They provide excellent support and go the extra mile when we really need it. All their support staff is friendly and always willing to help! Thank you to MacRoots and all the agents, you make it look so easy!

Anel Rabé
Cellusave

I just wanted to drop you an email to let you know that I am so grateful and impressed by Pule’s client service. Although we had some challenges with my new Mac (which is a beauty), Pule helped me to the best of his ability from long distance. He continuously checked up on me and many times this was after working hours. I thought you would want to know how kind, considerate and professional he has been to me.

Ana Carrapichano
Mediology

Our Clients

We provide IT Support services to a multitude of clients from various industries and sizes

Ad Outpost Logo
Addfin Logo
African Advisory Logo
Black Powder Logo
Blask BC Logo
Berge Farrell Logo
BrandWorx Logo
Booyens Biokinetcs Logo
CKR Accounting Logo
Cliffe Dekker Hofmeyer Logo
Convergance Partners Logo
Die Makelaarshuis Logo
G.A.S Accounting Logo
Emira Property Fund Logo
Graysmaker Logo
Hitchcock Michalski Logo
Hitech Therapy Logo
The Human.Kind Group Logo
Interiors for Change Logo
Java Print Logo
Labour Solve Logo
Lifestyle Africa Logo
LimelightSA Logo
Little Bambinos Logo
Lynne Mackenzie & Partners Logo
The Looking Glass Logo
The Thinking Tree Logo
The Marketing Association of South Africa Logo
Measure Pro Logo
Mediology World Logo
Mixology Logo
Market Research Foundation Logo
The Neighbourhood Creative Logo
Nitrogen Logo
Objectivityetal Logo
One Kingdom Logo
Something Special Logo
Telesure Logo
Summit Africa Logo
The Tin Shack Logo
WAD Holdings Logo
Waterfall Access Networks Logo

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