Why Choose VOIP from MacRoots
What can you expect?
Say goodbye to costly and outdated phone systems. MacRoots VOIP Solutions for Business offer unmatched flexibility, reliability and ease of use – whether you’re a team of 2 or 400. Tailored for growing South African businesses, our customisable VOIP packages & solutions are designed to keep your team connected, wherever they are. Look no futher for an affordable business phone system.
Book a ConsultationCloud PBX and Hybrid Deployments
Whether you prefer a fully cloud-based, on-premises, or hybrid setup, we can accommodate your business requirements. Our hosted PBX packages support from 1 to 400 extensions.
Mobile and Desktop Applications
Our remote work VOIP solution enable your team to make and receive calls from virtually anywhere using our mobile and desktop apps – compatible with iOS, Android and Windows devices.
Customised Onboarding Process
Each business is unique. That’s why our onboarding begins with a consultation to assess your current environment and specific needs. We tailor the deployment to fit your business needs.
Advanced VOIP Features
This VOIP solution includes:
- Call menu and workflow customisation
- Call recording with 2, 5 or 7-year retention options
- Unlimited local and mobile calling packages (subject to a fair usage policy)
- Hosted call centre solutions for businesses with 10 or more agents
- Seamless integration with Microsoft Teams and Zoho CRM
Built for the Way Your Business Works
MacRoots’ Business VOIP solutions supports remote, hybrid and office based work environments, ensuring your team remains productive and professional, no matter where they are. MacRoots is here to guide you through the process to find the perfect fit for your business.
Book a ConsultationThe MacRoots Advantage for SMBs
Choosing the right VOIP solution for your business is important
Reliable Local Support
Our Helpdesk based in South Africa, ensures fast and responsive support during business hours. As a managed IT provider, we assist with any technical issues.
Scalable and Flexible
Add or remove users as your business grows – no lengthy contracts or rigid systems. Our scalable VOIP system evolves with your needs.
Dependable Call Quality
Trusted since 2010, this proven VOIP solution supports over 4,000 businesses and more than 40,000 users daily — delivering consistent, reliable performance.
Deploy as You Need
Whether you need a full cloud VOIP solution, an on-site system, or a mix of both, we provide the flexibility to implement the best setup for your business.
VOIP vs Traditional PABX: Why It Matters
Choosing a VOIP solution over a traditional PABX phone system brings numerous benefits for modern businesses
Traditional PABX
- High upfront hardware costs
- Limited to one physical location
- Complex setup and rigid contracts
- Maintenance and support delays
- Basic call functionality
- No CRM or productivity tool integration
VOIP Solution
- Cost-effective, no expensive PBX hardware
- Work from anywhere using mobile/desktop apps
- Scalable and flexible month-to-month options
- Fast local support from our dedicated helpdesk
- Advanced call routing, recording & menus features
- Integrates with Microsoft Teams and Zoho CRM
Number Porting Made Easy
Our managed VOIP number porting caters for:
- Geographic numbers
- Number ranges
- Freephone and premium numbers
- Non-geographic numbers
- International number porting on request
Let’s Help You Get Started
Looking to upgrade your business communication? Book a consultation with MacRoots today, and we’ll get in touch to discuss a tailored VOIP solution for your business.
Book a ConsultationFrequently Asked Questions
Yes. We assist with VOIP number porting, including geographic, freephone, premium and international numbers.
If your internet and network equipment are connected to a UPS or inverter, your VOIP service can continue to operate during power outages.
Absolutely. Our mobile and desktop apps are compatible with iOS, Android and Windows, allowing you to work from anywhere.
Not necessarily. If you already have compatible handsets or headsets, we can configure them for use. Otherwise, we can recommend suitable hardware.
Setup timelines vary depending on your environment and needs. We’ll guide you through every step after the initial consultation.
Yes. Our VOIP solutions for business are designed to support remote and hybrid work models with full access to calling features from anywhere.
You’ll receive fast and responsive assistance from our South African-based helpdesk team during business hours. As a MacRoots Managed IT Support customer, you’ll benefit from ongoing technical support across your systems.
Yes. MacRoots VOIP with Microsoft Teams Integration and Zoho CRM Integration. Microsoft Teams Integration, as well as Zoho CRM Integration, are designed to streamline communications and boost productivity.